Took my 2018 q50t to the dealership for the 15,000 miles scheduled maintenance/service.
They discovered leak at rear differential and sign of uneven tire wear and recommend 4 wheels alignments. They wanted $ 396 after shop fees, taxes and etc...
I told them I'll take it to Firestone and get it done cheaper plus lifetime warranty.
Told by service Advisor that only the dealership can do the alignments because the electronics stuff that connected to the wheels.
Just wanted to know anyone had the same response from the dealership ?
Is it true or they're just trying to get you to spend them $$$
Appreciate any help or suggestions.
Took my 2018 q50t to the dealership for the 15,000 miles scheduled maintenance/service.
They discovered leak at rear differential and sign of uneven tire wear and recommend 4 wheels alignments. They wanted $ 396 after shop fees, taxes and etc...
I told them I'll take it to Firestone and get it done cheaper plus lifetime warranty.
Told by service Advisor that only the dealership can do the alignments because the electronics stuff that connected to the wheels.
Just wanted to know anyone had the same response from the dealership ?
Is it true or they're just trying to get you to spend them $$$
Appreciate any help or suggestions.
I would ask to watch the tech to make sure I got my money's worth. $396 (alignment only???) should be buying at least 2 to 2.5 hours of shop labor. I seriously doubt it takes that long.
I have had my alignments done at local tire shops with no problems or issues since owning the car. I would say that is a line of BS they are trying to sell you.
Someone suggested calling Firestone and ask if they got the specs for q50 alignments.
I did and they say the need the car to get the alignment.
???
How are they gonna get the alignment from the car when it's already out of alignment ???
???
Also found this in another forum.
Supposedly it's the alignment specs. For q50
Can I just get the Alignment done without the DAS done ?
Or I need both done every time ?
Because I'm in Houston and some of the roads are really bad plus there's lots of constructions.
Can't afford the Dealer price every month for Alignments and DAS.
Umm why would you need an alignment every month? Also I don't you can consider Houston to have bad roads. I've driven there many times and they're roads are very good compared to the Northeast or upper Midwest.
My 2014 Q50 Hybrid AWD has DAS. I have taken it to Firestone for 4 years now (every 6K) for alignments (Lifetime Alignment at Firestone). No problems, the techs know how to do it, now that they are rolling out the DAS software - some stores that do not have the software update may refuse to do it (has not happened to me since I have gone to the one store for years and they knew how to align it before the software updates were being rolled out).
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