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Infiniti has release 4 campaigns to repairs the DAST system. The campaigns/recalls are subject to vin range . They are:
ITB14-006
ITB14-007
ITB14-008
ITB14-009.

Depending on vin, some vehicles will have all 3 DAST modules replace and some will just have the system reprogrammed.
 

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PDFs or a link would be great. Thanks for the heads up!! My car goes in next week for the DAS failures I've been experiencing. I'd like to have an idea of what they should be doing since the dealer told me they haven't heard a single complaint about this yet.
 

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Anyone have the PDFs of the bulletins?
I got a stern lecture last time I did that. It's someone else's turn this time.

The good thing about recalls is they will automatically generate on the repair order, whether the person generating the repair order even knows about it.
 

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There really is nothing of great mystery in there (not worth buying the subscription). Quite a bit of if this, then that, procedural stuff with the units that get module replacement. The others will get a new software update.

Good thing I take from this is it walks the technician through it with pictures and very detailed instructions. There should not be many errors on that end.

Hopefully everyone who needs it gets it quick and we can move past this unfortunate problem.

I would advise those who have already had an update done to contact the service department and see if they should still come in and get it looked it. You just cannot be too careful with steering.
 

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If you go through the descriptions of the four recall numbers, they ALL refer to hybrid vehicles. Though I haven't had a problem with the DAS(knock on wood), I guess I'll check at the dealership this week to see if my car falls into one of the categories.
 

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My AWD Hybrid that I bought in December (but was built much earlier) is due for Software update and calibration. Colleague's RWD Hybrid is due for SW update only.
 

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ITBs related to DAS: Most needs recalibration if you have an issue with das

ITB14003: CP 2014 Q50; Direct Adaptive Steering System Reprogramming - Recall Campaign
Infiniti is conducting a Voluntary Safety Recall Campaign on certain specific Model Year 2014 Q50 sedan and hybrid vehicles to reprogram the Direct Adaptive Steering System (DAST). Only 38 vehicles are subject to this campaign. Affected dealers have already been contacted. See this bulletin for further detail. Campaign ID # R1310 NHTSA # 13V-588
ITB14004: CP 2014 Q50; Infiniti InTouch Software Update - Voluntary Service Campaign
Infiniti is conducting this voluntary service campaign on certain 2014 Infiniti Q50 vehicles to update the Infiniti InTouch system software to the current production level. This service will be performed at no charge for parts or labor. See this bulletin for further detail. Campaign ID # P4205
ITB14005: CP 2014 Q50; Infiniti Intouch Software Update - Voluntary Service Campaign
Infiniti is conducting this voluntary service campaign on certain 2014 Infiniti Q50 vehicles to update the Infiniti InTouch system software to the current production level. This service will be performed at no charge for parts or labor. See this bulletin for further detail. Campaign ID # P4206
ITB14006: CP 2014 Q50; DAST Reprogram - Service Campaign
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram the Direct Adaptive Steering (DAST). This service will be performed at no cost to the customer for parts or labor. See this bulletin for further detail. Campaign ID # P4201
ITB14007: CP 2014 Q50; DAST Reprogram & Recalibrate - Service Campaign
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and recalibrate the Direct Adaptive Steering (DAST). This service will be performed at no cost to the customer for parts or labor. See this bulletin for further detail. Campaign ID # P4202
ITB14008: CP 2014 Q50; DAST Replace, Reprogram, & Recalibrate - Service Campaign
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 Hybrid vehicles to replace and reprogram the Direct Adaptive Steering System (DAST) control modules, and recalibrate the DAST system. This Service will be performed at no cost to the customer for parts or labor. See this bulletin for further detail. Campaign ID # P4203
ITB14009: CP 2014 Q50; DAST Replace, Reprogram, & Recalibrate w/AVM - Service Campaign
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 Hybrid vehicles to replace and reprogram the Direct Adaptive Steering System (DAST) control modules, and recalibrate the DAST system. This Service will be performed at no cost to the customer for parts or labor. See this bulletin for further detail. Campaign ID # P4204

ITB13046: SB 2014 Q50; Low Power Assist from Adaptive Steering System
IF YOU CONFIRM: The power steering has "low power assist", and one or more DTCs are stored in DAST1, DAST2 or EPS/DAST3 as current or past: ACTION: 1. Refer to step 14 in the SERVICE PROCEDURE of this bulletin to confirm that this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, perform the complete reprogram and calibration / confirmation procedures in this bulletin. See this bulletin for further detail.
 

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My VIN number does not contain any of those digit.
Is that just for American cars or Canada as well?

My car has been at the dealership for a week now.
 

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My VIN number does not contain any of those digit.
Is that just for American cars or Canada as well?

My car has been at the dealership for a week now.
These recalls are most likely just for US market vehicles only. I think the governing body in Canada requires different numbers. The ID numbers of the bulletins are mostly for warranty claims purposes, there is no indicator of which one a specific model will fall in. The InfinitiNet system that generates repair orders has the master list and when a vehicles VIN is input into that system it will automatically generate a repair order line for the recall.

Your best bet might be to talk to your contact at your dealer. The recall announcement came through with the most recent software update on my workstation, which took place early Saturday morning.
 

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Last conversation with my service department was basically that Infiniti pays them well to do these types of repairs so they actually like doing them. That's a good sign!

Meanwhile, I guess a new post would be better for this question but for everyone expecting to get this work done, what are the basic requirements for calibration of the system, etc. after they do a software update or module replacements.

I would guess the Infiniti documentation clearly spells out all of those things in the TSB correct?

On my first M with the intelligent cruise control, I had to have the BCM chip replaced and this necessitated a re calibration of the lane assist and ICC system. The dealer had never done this before and evidently had to build some sort of a 'box' to make sure everything was aligned (laser/radar and cameras for all of the tech). It ended up working out ok but took them a long time to get everything figured out. Of course, this was back in 2005/2006 so I'm hoping things have progressed since then.

Also, when they do any re calibration, etc. Will that show in the work order? Again, just trying to make sure they know what they are doing and that it gets done since this is the first DAS issue my dealer is dealing with.

Thanks!!
 

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Last conversation with my service department was basically that Infiniti pays them well to do these types of repairs so they actually like doing them. That's a good sign!

Meanwhile, I guess a new post would be better for this question but for everyone expecting to get this work done, what are the basic requirements for calibration of the system, etc. after they do a software update or module replacements.

I would guess the Infiniti documentation clearly spells out all of those things in the TSB correct?
I would have to say "well" is a very subjective term. The recall that requires all the units to be replaced pays ok but it is also a lot of work.

I know exactly what you are talking about. The first Y50 Ms with lane cameras were a mess, there was no real procedure or tools for them until a little after they came out. At least the ICC was something they had been using...but soon realized the standard target had to be modified to work on the Y50 (fun times).

The JX was the next one to have some issues with aligning ICC (on the earliest units), since they switched to a new system with that model there was some target supply and design delays early on which caused a few headaches but now every dealer has the right tools, many techs know how to do them and any Q owner with a front end collision repair requiring programming should be in good shape.

The DAS calibration is not like the ICC calibration there is no physical target to align, no complex base setting to shoot in the dark to hit. Basically you put a high current charger on the battery and raise the wheels and let the computers work their magic. The wheels turn side to side, the steering wheel turns and that is pretty much it. After that you have to put some miles on it to ensure it is calibrated properly that that is all she wrote.

Now if you were talking about aligning the wheels to the ICC, that gets a little more complicated. But just resetting the DAS does not require ICC resetting.
 
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I would have to say "well" is a very subjective term. The recall that requires all the units to be replaced pays ok but it is also a lot of work.

I know exactly what you are talking about. The first Y50 Ms with lane cameras were a mess, there was no real procedure or tools for them until a little after they came out. At least the ICC was something they had been using...but soon realized the standard target had to be modified to work on the Y50 (fun times).

The JX was the next one to have some issues with aligning ICC (on the earliest units), since they switched to a new system with that model there was some target supply and design delays early on which caused a few headaches but now every dealer has the right tools, many techs know how to do them and any Q owner with a front end collision repair requiring programming should be in good shape.

The DAS calibration is not like the ICC calibration there is no physical target to align, no complex base setting to shoot in the dark to hit. Basically you put a high current charger on the battery and raise the wheels and let the computers work their magic. The wheels turn side to side, the steering wheel turns and that is pretty much it. After that you have to put some miles on it to ensure it is calibrated properly that that is all she wrote.

Now if you were talking about aligning the wheels to the ICC, that gets a little more complicated. But just resetting the DAS does not require ICC resetting.
Great - thanks for that info!

So I should look for some mention of the re calibration on the work order then?
 

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So I should look for some mention of the re calibration on the work order then?
Honestly that really depends on who closes your repair order. They may write in what was done they may not have any idea.

The best way to tell....
Honestly....
Drive the car.

If it drives straight it was done correctly. The error tolerance is very low on this system (as we have been learning).

The software we use is (almost) idiot proof they will use to perform the update. Depending on the 4 digit code on the repair order it will lead the tech to one of the procedures, there are several things they do from there.

This really shouldn't be much to worry about. This level of recall should be sent to properly qualified specialists, especially since it is very new and very important.

If you want you can post your recall code and someone around here can tell you what they did.
 
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