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While I am waiting for Infinity to react on the InTouch issues before I pull the trigger and buy this car, I was doing my due dilligence on the Accord Coupe 2013/14 EX, and came across this thread in one of their forums, looks like Honda went through a similar problem (than the InTouch) with their dual display MMI system when they launched their new 2013 model a year ago. You be the judge if this does not sound similar to this forum today....

2013 Accord problems with nav. and blutooth - Honda Accord Forum - Honda Accord Enthusiast Forums
 

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Yup, and you'll be seeing a lot more of it in future cars. Making quality, trouble free software takes plenty of expertise and even more time. And I'm guessing that these car companies are at least short changing the time portion of the development.
 
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