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ITouch Issues

6620 Views 18 Replies 10 Participants Last post by  hunter81
I am looking for Q50 against TL . we loved the interior of the Q50 but after reading so many bad reviews against thje Itouch we are having doubts if it is really the car we are looking.
Do you guys have the issues with Itouch even after the software update
please let us know
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InTouch is a lot like an iPhone. It has a wide range of functions, much more than anything I saw from competitors at the auto show, but it has similar iPhone like drawbacks. It takes longer to load up and every once in a while it doesn't work right and you have to hold down the volume button to reset it. This is analogous to having to hold the home button and power button on an iPhone to reset. To me, it's still head and shoulders over anything available in any other car I've sat in.
TL is a pretty outdated car now.. as for intouch, i havent had any problems iwth it
it's still head and shoulders over anything available in any other car I've sat in.
I guess you never tested a 2014 IS350 with Lexus enform?

Like inTouch but it actually has apps. (Pandora, FB, iheart radio). etc etc. But it was available since 2012...
I've tested a 2014 IS350 and i didnt like it as much as my Q it is a cool and nice driving car though. Honestly i find that these apps are almost never used in my car or would be, even if i had them. I plug in my ipod, enjoy the drive with no distractions while listening to my exhaust and music.
No problems with InTouch, since the update in November.
No problems with InTouch, since the update in November.
Mine has never had an issue either.
I have the same complaints you see on the form though.
Load time when you turn the car on needs to be improved.
And fixing the back up camera lines so they come up right away.

But neither of these are deal breakers.

If you look at the bigger picture for the car.
Generally there are a few ways to use/drive the basic features of the car.
In touch.
Steering wheel controls.
Voice control.
Buttons.
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I have a Q50, my girlfriend just bought a new TL. We took a long drive and I did the driving. The TL is great, the Q 50 rides better but the one thing that made a big difference was that the TL's nav system and all other controls are not touch control. You have to navigate with buttons and dials. It was very distracting and difficult to control while driving. I wouldn't kick a TL out of my driveway but if you are down to which nav or HUD system is better, it's the Q50 hands down. They will fix the bugs.
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I have a Q50, my girlfriend just bought a new TL. We took a long drive and I did the driving. The TL is great, the Q 50 rides better but the one thing that made a big difference was that the TL's nav system and all other controls are not touch control. You have to navigate with buttons and dials. It was very distracting and difficult to control while driving. I wouldn't kick a TL out of my driveway but if you are down to which nav or HUD system is better, it's the Q50 hands down. They will fix the bugs.
Now this is a positive way of looking at the InTouch situation. :)
I personally think the TL SH-AWD is a beast in its own way... I tried to get my wife to buy it at the time so that we can switch cars when I was tired of the G.. she said no, felt like she was going to loose control since it had a lot of power in Front Wheel Drive model when power wasn't distributed to the other tires. Interesting enough, Acura uses the wheel closet to the curve to give you better grip (apparently the inner tire has more power in corners) and Infiniti does the same using Active Trace Control which essentially applies gentle braking to the opposite side..

I have a Q50, my girlfriend just bought a new TL. We took a long drive and I did the driving. The TL is great, the Q 50 rides better but the one thing that made a big difference was that the TL's nav system and all other controls are not touch control. You have to navigate with buttons and dials. It was very distracting and difficult to control while driving. I wouldn't kick a TL out of my driveway but if you are down to which nav or HUD system is better, it's the Q50 hands down. They will fix the bugs.
A friend at schools also got a TL SH-AWD, when we park next to each other, the Q gets all the attention, and sitting inside comparing the two, the Q is way ahead in terms of interior & exterior design.
Well the TL is an older generation. The TL compares to the G37.. We'll need to compare the Q to the TLX when it comes out later this year. The interior will also have 2 screens similar to the RLX: http://media.caranddriver.com/image...-concept-interior-photo-451345-s-1280x782.jpg


A friend at schools also got a TL SH-AWD, when we park next to each other, the Q gets all the attention, and sitting inside comparing the two, the Q is way ahead in terms of interior & exterior design.
I guess you never tested a 2014 IS350 with Lexus enform?

Like inTouch but it actually has apps. (Pandora, FB, iheart radio). etc etc. But it was available since 2012...
Yes, I have. I don't live in outer space. How does the mouse clicky thing on the Lexus that doesn't work especially well compare to two touch screens where you can swipe and directly interact?
Well the TL is an older generation. The TL compares to the G37.. We'll need to compare the Q to the TLX when it comes out later this year. The interior will also have 2 screens similar to the RLX: http://media.caranddriver.com/image...-concept-interior-photo-451345-s-1280x782.jpg
As the market sits right now, TL is the car acura has to compare to our Q currently, later in the year we'll see how the TLX is, but as of now the Q is an over all nicer car IMO :D
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Just don't let anyone play around w/ the InTouch system

As the market sits right now, TL is the car acura has to compare to our Q currently, later in the year we'll see how the TLX is, but as of now the Q is an over all nicer car IMO :D
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Yes, I have. I don't live in outer space. How does the mouse clicky thing on the Lexus that doesn't work especially well compare to two touch screens where you can swipe and directly interact?
I know what you mean but although Infiniti appears to have the control-ability side down well, you need both a balance of ease, control, and function.

The Lexus system's Enform controller does have a larger learning curve (not because it's inherently poor or not function) but to my knowledge, the system itself has been nowhere near as problematic in comparison to InTouch. I also believe that vbx is right when talking about all of its apps being available, I believe right at the time of its launch.
I know what you mean but although Infiniti appears to have the control-ability side down well, you need both a balance of ease, control, and function.

The Lexus system's Enform controller does have a larger learning curve (not because it's inherently poor or not function) but to my knowledge, the system itself has been nowhere near as problematic in comparison to InTouch. I also believe that vbx is right when talking about all of its apps being available, I believe right at the time of its launch.
I'm thinking more along the lines of hardware and the operating system itself versus what apps are currently available on that operating system. Granted, Infiniti needs to get on the ball and get the apps going for people. It has been too long now.
I'm thinking more along the lines of hardware and the operating system itself versus what apps are currently available on that operating system. Granted, Infiniti needs to get on the ball and get the apps going for people. It has been too long now.
Both system are running on android. Hardware? Both system lags. enForm being just a little bit "quicker" even though it uses the crappy joysticks. enform doesn't suffer from the same loading delay as inTouch. With intouch, you have to wait til it fully loads. If you try changing stations or volume b4 it does, it gives you a "please wait content loading" message.

Lexus has more options and apps. On the IS350, when I was low in gas, I got a popup on the navi screen asking if I want to find a nearby gas station. If you ignore it, it goes away within a few seconds. They also have Facebook Pandora, I heart radio etc etc. available at launch.

I didn't see anything on inTouch that enForm doesn't have. But then again, enform was avaialble since 2012. So they're a few steps ahead.
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Both system are running on android. Hardware? Both system lags. enForm being just a little bit "quicker" even though it uses the crappy joysticks. enform doesn't suffer from the same loading delay as inTouch. With intouch, you have to wait til it fully loads. If you try changing stations or volume b4 it does, it gives you a "please wait content loading" message.

Lexus has more options and apps. On the IS350, when I was low in gas, I got a popup on the navi screen asking if I want to find a nearby gas station. If you ignore it, it goes away within a few seconds. They also have Facebook Pandora, I heart radio etc etc. available at launch.

I didn't see anything on inTouch that enForm doesn't have. But then again, enform was avaialble since 2012. So they're a few steps ahead.
The system load time doesn't bother me too much because it's just like turning on an iPhone. Incidentally, I also use the load time as an engine warm up gauge in the morning. The manual specifies that you should let the engine warm up for 30 seconds when cold to get the oil moving through everything before you take off. I think the load time is about 35 seconds. So I just sit in the driveway and when the system loads I know it's time to drive off. I could be totally wrong here, but I get the impression the computer or InTouch is more hard core than the one on the Lexus. One of the reasons is that my sales rep (and this was way before the car was even available) told me that the computer was designed to hold and process a lot more information than the initial software that will come with the car and, much like iOS, or Android, will continue to receive minor and major updates throughout the lifetime of the car. He is also a Q50 owner, his first Infiniti ever actually, and he's about as enthusiastic about his as I am about mine. Ironically, the load time and occasional glitches also make me think InTouch is a beefier system. Computers, smart phones, and tablets all have a load time to become operational and God knows they all have their glitches. Something simpler like my G37 screen or a calculator are pretty much glitch free and have no or little load time. When I played with the Lexus system, while I thought it was a lot nicer than iDrive, it still feels a lot less like using a smart phone.
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