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2017 Q50S
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Basically it's the first time they have seen your ecu strategy or whatever they call it in the Infiniti world. They need to add it so it can be supported. My dealer flashed my 2017 in February and when I went to get tuned I had to wait an extra day because it was the first time ecutek had seen that flash.

Hptuners isn't as common on the Qs so there is a chance they dont have them all added. Shouldn't be a big deal for them to add support.
Software is up to date I was reading on hp forums people having the same issue and someone from hp commented back saying send a support ticket and they will make a definition for the car idk what that means but I am going to ask if there's any updates because that was in 2019
 
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