[crashburndie]

I received this message today for the first time. I have the most recent version on InTouch installed. Does anyone know what sandbox controls? and what doesn't work when it "stops unexpectedly"? I didn't notice anything not working properly.

Thanks

 

[reignstorm]

Got this message yesterday. Everything worked fine. I am curious too.

 

[crashburndie]

I have a q50 awd hybrid if it matters. no tech package

 

[Klamalama]

I have a q50 awd hybrid if it matters. no tech package

Are you going to forward that pic to somebody at Porter?

 

[crashburndie]

Are you going to forward that pic to somebody at Porter?

yes sir, I have to go get my 1st oil change today. I'll let you know what they say

 

[Sinecure]

I've seen this once or twice. Including on my own car. I assumed it was some sort of cryptic computer code error. It doesn't seem to affect much.

 

[crashburndie]

yes sir, I have to go get my 1st oil change today. I'll let you know what they say

I showed them the message, their first response was SandBox 1 must have been a song i was playing on my iPod. haha --not joking.

They have never heard of this error before and said it could be because I have an EZ-pass mounted on my front window (i don't have the tech package) or due to the fact that i have a USB cable plugged into the car.

So what I got from this quick meeting was don't have EZ-Pass in the window, don't plug anything into the USB port-ever and this message shouldn't appear again.

 

[descriminator]

sandbox is likely the isolated environment where apps are executed to prevent memory leaking over to other areas that inTouch is executing and responsible for like nav, climate, etc. Likely each feature has its own sandbox (1, 2, etc) --- all assumptions. I would update to latest release at the dealer, also maybe use the sideloaded intouch app for android from the forum here and update headunit proxy. Doing factory reset via inTouch options might also resolve this.

Disclaimers:
IMHO, i'm not your mechanic,I'm not a doctor, i'm not a lawyer, use at own risk, yada yada, yada.

 

[selzini]

sandbox is likely the isolated environment where apps are executed to prevent memory leaking over to other areas that inTouch is executing and responsible for like nav, climate, etc. Likely each feature has its own sandbox (1, 2, etc) --- all assumptions. I would update to latest release at the dealer, also maybe use the sideloaded intouch app for android from the forum here and update headunit proxy. Doing factory reset via inTouch options might also resolve this.

Disclaimers:
IMHO, i'm not your mechanic,I'm not a doctor, i'm not a lawyer, use at own risk, yada yada, yada.

Gosh, thanks for the tip. I thought sandbox error was referring to someone driving on the beach and getting grit in the works. Then again, what do I know?

 

[descriminator]

Gosh, thanks for the tip. I thought sandbox error was referring to someone driving on the beach and getting grit in the works. Then again, what do I know?

But yet again, it could just be the song you're playing...

 

[Chris]

Sandbox1 sounds like code for an NSA information gathering process

 

[cvipgo]

this error has to do with navigation software: Take out the nav thumb drive and reinsert it back.

"I received this message today for the first time. I have the most recent version on InTouch installed. Does anyone know what sandbox controls? and what doesn't work when it "stops unexpectedly"? I didn't notice anything not working properly.

Thanks"

 

[kosh2248]

Sandbox 1

If it has to do with the navigation SD card then it likely means that the nav software lost communication with the SD card reader where the nav database resides.