Have you checked within the InTouch settings to see if that is set to touch unlock or with the button on the door handle?
Watch this video: provides how to fix your issue in Intouch:my car unlocks fine by pressing the button to unlock or unlock the car, but the problem I am having is that the car doesn't unlock with the key in my pocket when I pull on the handle to unlock it. Any solutions?
simple solutionno need to go to dealer but sales people want you to go to dealer:|was it working before? I noticed that it happened to me recently and I replaced the battery on the fob and it works great again.
Replace handles??? really must be idiot dealerI have the same issue with mine. The dealer said they have to replace all handles and they are all on backorder in the US. I have been waiting over a month for new ones to come in.