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Two new InTouch bugs today

9195 Views 31 Replies 21 Participants Last post by  bova80
Sonar Beeping Stuck On:

Got in my car this evening, and as I started backing out of the parking spot, I heard the sonar (beep, beep, beep, etc) indicating an obstruction was close by. There was none. As I continue to back out, the beeps stayed and at the same frequency. Shifted into forward and drove off. Beeping continued. Before going insane, I rebooted with audio power button, and it went away.

BTA started playing after phone call:

If you are playing BTA, and make a phone call, the BTA resumes after you hang up. Makes sense. However today BTA was paused. No audio playing. Made a phone call. Upon hanging up, BTA started playing.


A thought about bug tracking... Could an Admin create a new sub-forum for Q50 Bugs? We could then start a new thread per bug that is a poll for people to report if they have had the issue, and can comment in the thread any interesting details, observations, or variations.
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Well, considering number of issues we could probably setup JIRA or BugZilla server

Sad joke 8-(
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Wow! The beeping would be truly annoying!:mad:
Well, considering number of issues we could probably setup JIRA or BugZilla server

Sad joke 8-(
Hah! I actually considered JIRA...
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OK I'll confess another one: during my test drive, while crossing lines at an angle coming from a street exit at low speed with no traffic, the FCW became yellow and stopped the car for a second for no apparent reason. It happened twice during the test drive. Quite dangerous if you ask me.
It was before the August update though, so I chalked it up to an early bug, but now all we have is early bugs!
OK I'll confess another one: during my test drive, while crossing lines at an angle coming from a street exit at low speed with no traffic, the FCW became yellow and stopped the car for a second for no apparent reason. It happened twice during the test drive. Quite dangerous if you ask me.
It was before the August update though, so I chalked it up to an early bug, but now all we have is early bugs!
Someone here speculated that the bugs were confined to the INtouch system only, not affecting the safety of the car, what you are reporting here, is really concerning, ..., why do you think this was related to the electronics of the car and not mechanical in nature??
thanks ....
bugs

I have come across 3 main bugs in the system, after driving for a week with my loaded q50 hybrid :
1. If you hit Menu before the OS actually loads, it won't load. (I wonder what OS they are using, my guess is some form embedded linux or android).
2. If you turn off the engine while on a phone call, the system hangs up the call. My old G37, would just pass the call to the handset, when the engine went off.
3. The "smart key" is supposed to save my personal driving set, but every time I get into the car it loads the "standard" driving mode. I have to remember to switch it to "personal" in order to get my settings. (I suspect the smart key just doesn't work. i am going to test it with the other key).

I am in the midst of trying to get to Nissan Corporate (USA) IT people to help find solutions.
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why do you think this was related to the electronics of the car and not mechanical in nature??
thanks ....
The car applied the brakes without me touching the brake pedal, you can call that as you want.
I think it was the Lane Departure Intervention being confused because I was crossing solid white lanes at an angle.
I have come across 3 main bugs in the system, after driving for a week with my loaded q50 hybrid :
1. If you hit Menu before the OS actually loads, it won't load. (I wonder what OS they are using, my guess is some form embedded linux or android).
2. If you turn off the engine while on a phone call, the system hangs up the call. My old G37, would just pass the call to the handset, when the engine went off.
3. The "smart key" is supposed to save my personal driving set, but every time I get into the car it loads the "standard" driving mode. I have to remember to switch it to "personal" in order to get my settings. (I suspect the smart key just doesn't work. i am going to test it with the other key).

I am in the midst of trying to get to Nissan Corporate (USA) IT people to help find solutions.
I assume that in item 3 you are referring to whether you have previously saved things like "Standard, Sport, ECO, Snow". That doesn't save to your smart key. It reverts back to Standard every time. It isn't a defect and is acting as programmed. Q50Aggie confirmed this with the engineers that are currently testing his Q50.
The car applied the brakes without me touching the brake pedal, you can call that as you want.
I think it was the Lane Departure Intervention being confused because I was crossing solid white lanes at an angle.
I think that's probably 'collision avoidance' not lane departure. As far as I know lane departure would only effect steering, not apply brakes. But then again lane departure uses cameras, and I believe the collision avoidance would only be using the sonar/radar, so I don't know how it could've gotten confused. But that is an interesting phenomenon. I've been thinking about doing a little write up of the advanced technology features in real-world use. I've tended to always turn it on, but occasionally it does something annoying (or worse slightly dangerous like you mentioned). Also I'm finding the active lane control less impressive than I originally thought. I was hopeful this could be tweaked in software, but it sounds like it's outside of InTouch and not sure how much they'd touch it.
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Sonar Beeping Stuck On:

Got in my car this evening, and as I started backing out of the parking spot, I heard the sonar (beep, beep, beep, etc) indicating an obstruction was close by. There was none. As I continue to back out, the beeps stayed and at the same frequency. Shifted into forward and drove off. Beeping continued. Before going insane, I rebooted with audio power button, and it went away.
Umm... I don't THINK this is a bug. My hybrid does the same beeping while it is in reverse and while operating at slower speeds. It is a "feature" that allows your car to be heard by pedestrians when you are operating at slow speeds.

Hybrid Owner's Manual
Hybrid System - 8

APPROACHING VEHICLE SOUND FOR
PEDESTRIANS (VSP) SYSTEM
The Approaching Vehicle Sound for Pedestrians
(VSP) system is a function that uses
sound to help alert pedestrians of the
presence of the vehicle when it is being
driven at a low speed in the electric drive
mode under the following conditions:
. The sound starts when the vehicle
starts accelerating.
. The sound stops when the vehicle
speed is more than 19 MPH (30 km/h)
while accelerating.
. The sound starts when the vehicle
speed is less than 16 MPH (25 km/h)
while decelerating.
. The sound stops when the vehicle
stops.
. The sound does not stop with the
vehicle in the R (Reverse) position even
if the vehicle stops.
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Umm... I don't THINK this is a bug. My hybrid does the same beeping while it is in reverse and while operating at slower speeds. It is a "feature" that allows your car to be heard by pedestrians when you are operating at slow speeds.

Hybrid Owner's Manual
Hybrid System - 8

APPROACHING VEHICLE SOUND FOR
PEDESTRIANS (VSP) SYSTEM
The Approaching Vehicle Sound for Pedestrians
(VSP) system is a function that uses
sound to help alert pedestrians of the
presence of the vehicle when it is being
driven at a low speed in the electric drive
mode under the following conditions:
. The sound starts when the vehicle
starts accelerating.
. The sound stops when the vehicle
speed is more than 19 MPH (30 km/h)
while accelerating.
. The sound starts when the vehicle
speed is less than 16 MPH (25 km/h)
while decelerating.
. The sound stops when the vehicle
stops.
. The sound does not stop with the
vehicle in the R (Reverse) position even
if the vehicle stops.
That is the VSP that you are describing. Greenhut is talking about the sonar system which is part of the deluxe technology package. It is a beeping that plays within the cabin to alert the driver to nearby objects that may be in the way when reversing.
That is the VSP that you are describing. Greenhut is talking about the sonar system which is part of the deluxe technology package. It is a beeping that plays within the cabin to alert the driver to nearby objects that may be in the way when reversing.
Ohhh... Thanks for the clarification. Don't have the technology package.

Sorry Greenhut!
Ohhh... Thanks for the clarification. Don't have the technology package.

Sorry Greenhut!
I don't have the tech package either, but the sonar system is a feature I miss from my g37 premium, along with the dual occupant memory seats. I don't know why Infiniti chose to move those to the technology package with the Q50 :-(
I don't have the tech package either, but the sonar system is a feature I miss from my g37 premium, along with the dual occupant memory seats. I don't know why Infiniti chose to move those to the technology package with the Q50 :-(
They are part of the touring package on the gasser model. Don't need the tech package for that. Only on the Hybrid is it all or nothing.
I think that's probably 'collision avoidance' not lane departure. As far as I know lane departure would only effect steering, not apply brakes. But then again lane departure uses cameras, and I believe the collision avoidance would only be using the sonar/radar, so I don't know how it could've gotten confused. But that is an interesting phenomenon. I've been thinking about doing a little write up of the advanced technology features in real-world use. I've tended to always turn it on, but occasionally it does something annoying (or worse slightly dangerous like you mentioned). Also I'm finding the active lane control less impressive than I originally thought. I was hopeful this could be tweaked in software, but it sounds like it's outside of InTouch and not sure how much they'd touch it.
You can set it to high or low in InTouch, and somebody reported that it works much better in High.
See http://q50tech.blogspot.com/:
The ALC system only operates when the LDP system is also set to ON. The ALC system can be set ON/OFF in the InTouch system. Using the Integral switch the ALC can be set to a low or high setting for ALC sensitivity. The Q50 must be moving at least 45mph and the turn signal must be have been off for more than 3 seconds. ALC does not operate when LDP is off, speed is less than 45mph, side markers are lost on a curving road, sudden steering input, when ABS, TCS and VDC are activated. If the camera is obstructed or the Q50's interior temperature is very high the ALC system will not operate. Also if the lane condition are not ideal, i.e. faded lane markers, temporary lane markers, snow, ice, sudden brightness changes, etc.
I was doing less than 45mph so it couldn't have been LDP, it's the collision detection that saw a ghost.
You can set it to high or low in InTouch, and somebody reported that it works much better in High.
See Infiniti Q50 Technical & Operational Blog:
I guess I should clarify, I have the ALC sensitivity set to high and when I've 'tried' it i have the DAS system on and meet the criteria (>45mph, no blinker, etc). When it does work I feel like it gets too close to the lane lines for comfort (i.e. would freak out an adjacent driver if there was a car in the other lane). There have been other times where I've expected it to work, it beeped as I crossed the lane markers, but didn't ever do anything. I wasn't trying to get it to follow a tight curve or anything, just a little more than the incline of the road would leads it to do on it's own. And this was going about 70mph w/ ICC on a well-marked open and smooth tollway. Otherwise I haven't had a chance to do a lot of open road driving.

Nobody officially claims the car can drive itself, and I wasn't expecting it, but I've heard and read some remarks about successful stretches of something like 10+ miles/minutes that it essentially does.

Are others having more luck?
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3. The "smart key" is supposed to save my personal driving set, but every time I get into the car it loads the "standard" driving mode. I have to remember to switch it to "personal" in order to get my settings. (I suspect the smart key just doesn't work. i am going to test it with the other key).
I'm pretty sure that's how it's supposed to work. If you look at any car that has personalization (Audi, BMW, etc.), they all default the drive modes back to a standard setting at key-on...per my experience anyway. I think the system just remembers what settings you chose for personal so that you don't have to customize it every time and so that 2 drivers could both have their own setting linked to their own key.
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Personally I think it's pretty stupid for the car to forget your chosen drive mode every time you turn it off. They advertised 96 items you could customize, then mentioned a smart key that ties those settings to you, but then it has amnesia with drive mode, which is one of the items? Lolwut?

Maybe there's an easter egg here that nobody has found yet. It annoys me that my GS goes back to normal when I turn if off in Sport or Sport S+ mode. Maybe I wanna stay in sport mode forever?
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I guess I should clarify, I have the ALC sensitivity set to high and when I've 'tried' it i have the DAS system on and meet the criteria (>45mph, no blinker, etc). When it does work I feel like it gets too close to the lane lines for comfort (i.e. would freak out an adjacent driver if there was a car in the other lane). There have been other times where I've expected it to work, it beeped as I crossed the lane markers, but didn't ever do anything. I wasn't trying to get it to follow a tight curve or anything, just a little more than the incline of the road would leads it to do on it's own. And this was going about 70mph w/ ICC on a well-marked open and smooth tollway. Otherwise I haven't had a chance to do a lot of open road driving.

Nobody officially claims the car can drive itself, and I wasn't expecting it, but I've heard and read some remarks about successful stretches of something like 10+ miles/minutes that it essentially does.

Are others having more luck?
My experience has been similar to yours. I had hoped for the system to be more "capable". I've settled on being happy it has my back most of the time. I also have noticed it makes subtle adjustments - no self driving, but keeping you centered with less driver effort. I've also experienced how when playing with it, the system can leave me uncomfortably close to the lines. At first I wondered if it was systems/optical alignment, but I've had it riding the lines on both left and right.
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