Subject: USB Ports and Map Issue
Hello,
The map and USB ports in my center console have stopped working. I received the following message on the screen (see photo). I took my vehicle to the dealer for inspection, and they reported: "FOUND USB PORT NOT WORKING. PERFORMED DIAGNOSTIC PROCEDURE TEST FOR POWER AND GROUND - OKAY. UPON INSPECTION, FOUND USB CONNECTOR ASSEMBLY FAILED OPEN ELECTRIC."
I was advised that the USB connector assembly needs to be replaced. I purchased a replacement from eBay and installed it, but the issue remains unresolved.
Can you please assist me? Thank you.
![Image]()
Hello,
The map and USB ports in my center console have stopped working. I received the following message on the screen (see photo). I took my vehicle to the dealer for inspection, and they reported: "FOUND USB PORT NOT WORKING. PERFORMED DIAGNOSTIC PROCEDURE TEST FOR POWER AND GROUND - OKAY. UPON INSPECTION, FOUND USB CONNECTOR ASSEMBLY FAILED OPEN ELECTRIC."
I was advised that the USB connector assembly needs to be replaced. I purchased a replacement from eBay and installed it, but the issue remains unresolved.
Can you please assist me? Thank you.
