The dealer's explanation sounds a little fishy to me... where was the SD card? why was it removed? did you buy from an Infiniti dealer?
Navigation maps can be found here: Infiniti Navigation Map Updates | Home | HERE
I can't be sure about whether or not an update can be downloaded and installed on a SD card, I seem to recall reading something somewhere maybe in the manual about proprietary information having to be present on the card.

 

Hmmm I don't know where the old one is.. Maybe the previous owner kept it when he traded the car ? And thank you for the link !! All I have to do is to order the right one, put it in it's place and it should work ? And no I did not buy it from an Infiniti dealer.

Thank you for your answer !!

 

The map software on the SD card is tied to your NAVI ID. For an average joe, your original map SD, assuming someone took it, won't work on another vehicle.

Anyways, there's a 2018 map update for $129: Infiniti Navigation Map Updates | Infiniti | Infiniti Navigation System ITGen5 SD Card Year 2018 | HERE


NOTE: That is just an update for year 2018 (model), BUT that is NOT to say it's current. Heck it might be as old as 2016 still. Anyways, that's just how this mapping company works.

 

Did this "dealer" advertise the car as having Navigation? If so, I'd demand that they give you a car with navigation. The one you have clearly doesn't have it.

You're going to have to pay for the SD card. But not a generic one. One with the data on it. And the correct code to make it work in your car. This "dealer" should take care of this for you. This is bullshit. I hate scumbags that give the rest of us a bad name.

Also, double check that the card isn't in there and just not seated properly.

 

I thank you for being on this forum. A lot of people get mislead often by dealerships. I'm glad there are still honest folks like you that work in them.

 

Yeah when I saw the price of these thing ( I was expecting around 20-25$ haha ) I decided to call the dealership back and asked to speak to the director. He said he would get one from another car and put it in mine.. From what I understand this won't work but he guaranteed that it would be working when I go get the car next weekend so it's not my problem anymore haha.

Thanks for the answers guys, it's really appreciated.

 

Robbing Peter to pay Paul. I worked at a dealership once that did that all of the time. It catches up with you. And a tremendous hassle for the sales people. You never know what is missing on the car you are trying to sell.

The problem here is that in this case it will not work! It must be keyed to the particular vehicle based on the nav system serial number. I hope this does indeed have a good resolution for you in the end but be prepared to go through more hassle.

 

I just bought a car from an Independent "dealer". The car has Nav but no SD card. Its not the end of the world, moving on...

Can someone please fill me in on how to obtain the Navi ID so I can order an SD Card???

 

Here's the link from the Infiniti navigation site:

http://infiniti.navigation.com/stat...om/static/WFS/Shop-Site/-/Shop/en_US/InfinitiNA/Documents/Find Navi ID ITG5.pdf

 

This is very confusing. So does the OP need to buy a special SD card with the maps on it? Or can he/she buy any SD card from Amazon and then a "map update" and download that to the card?

If there is no card in the car, what needs to be purchased?

 

If there is no card in the car, you'd need to purchase one if you want to use the navigation. Just keep in mind the SD card will be locked with your NAV ID, that's why when you place an order from Infiniti Navigation Map Updates | HERE you'd need to supply your NAV ID. Then along with the SD card, they'll include the activation code which, goes without saying, would only work with your nav.

 

IIRC you buy the SD card WITH the SW (maps) on it.. you need the "code" to unlock it so to speak, it install/recognize it.

 

The card arrived, but it has no authentication number, paperwork or packaging. It is just a a Nissan SD card. I'll plug it in but based on what I have read, it won't work. So then, can I get a card that will work from the website I listed? It looks like an official Infiniti site.

 

If the SD card was originally registered to your car and that's what the used car dealer is sending you then it should work. If not, I'd be pressing that dealership to pay for one that does work before buying one myself. They're $129 at Here. You send them your NAVI ID with the money and they send you a SD card registered to your car.

 

I have a 2014 q50 without navigation. I found a used 2016 nav screen along with a SD card port that I install. Only thing I’m missing is the SD card to complete the installation. I also called Infiniti dealer and they gave me a part number for the sd card for the nav screen. Do you knows if it’ll work since I didn’t give my vin # to get a part #?

 

I believe I had to supply the ID number of my navigation unit rather than my VIN.

The map card comes from HERE North America, not Infiniti. I ordered mine back in April of 2021 and at that time that was supposedly the last map update HERE was going to produce for the Q50 (if I'm remembering it correctly).

See this thread:

https://www.infinitiq50.org/threads/infiniti-is-going-to-quit-navi-map-update.136195/?post_id=1477992#post-1477992

 

My issue is that my car doesn’t come with the nav feature so if I give them my vin number I don’t think they would be able to find a sd for my vin. That’s where my concern is. I’ve got the sd card part number from the Infiniti dealer for the 2016 screen but I did not provide a vin for them to give me the part number

 

Just buying a 2016 DCU with navigation and an SD map card won't get you navigation. You'll also need an external data input box with an SD card slot, a NAVI control unit, GPS antenna, LVDS cables, and appropriate wiring harnesses for all of that.

 

Unless there is a driving reason for having the navigation, you might want to cut your losses and do without. Don't recall seeing anyone that has added the Infiniti navigation feature?